Privacy Policy

1.Our commitment

Brazil Vip collects only the data needed to prepare and organize your trip. We never sell, rent or exchange your data for commercial purposes.

As Brazil Vip is established in Brazil, your data is processed in accordance with the Brazilian General Data Protection Law (LGPD). If you reside in the European Union, you also have the rights provided by the General Data Protection Regulation (GDPR).

2.Data we collect

When you contact us or request a quote

Last name, first name, email address, phone number, country of residence, travel dates and plans, number of travelers, budget and preferences, as well as the content of your messages.

When you book a trip

First and last names as they appear on passports, dates of birth, nationality, passport number where required by suppliers, flight information and, if you provide it, information useful for the smooth running of the trip (dietary requirements, accessibility needs, emergency contact).

Health information (allergies, reduced mobility) is collected only with your consent and solely to adapt the services.

When you browse the website

Technical data (IP address, browser type, pages viewed) collected through cookies, according to the choices you make in the cookie banner.

3.Purposes and legal bases

4.Recipients

Your data is accessible to the Brazil Vip team and, strictly to the extent necessary, to the suppliers who deliver your trip: hotels and pousadas, lodges, guides, drivers, airlines and excursion operators.

We also use technical service providers that process certain data on our behalf:

• the website host (Webflow, United States);
• the WeTravel payment platform, for card payments and certain bank transfers;
• Google, for traffic measurement (Google Analytics) and online advertising (Google Ads), only if you consent;
• Google, for spam protection on forms (reCAPTCHA);
• the messaging tools you choose to contact us (email, WhatsApp);
• the cookie consent management tool (CookieYes) and the Google reviews display widget (Trustindex).

Finally, your data may be disclosed to the authorities where required by law.

5.International data transfers

Brazil Vip is established in Brazil and your trip takes place there: your data is therefore necessarily transferred to Brazil. This transfer is necessary for the performance of the travel contract you enter into with us, or of pre-contractual measures taken at your request.

Some technical service providers, such as Webflow, Google or WeTravel, may also process data in other countries, particularly the United States. These transfers are subject to appropriate safeguards under the LGPD and, for European Union residents, the GDPR (for example the European Commission’s standard contractual clauses or the EU–U.S. Data Privacy Framework where the provider participates).

6.Retention period

At the end of these periods, the data is deleted or anonymized.

7.Your rights

You have the right to access, rectify and erase your data, to restrict and object to its processing, as well as the right to data portability. Where processing is based on your consent, you may withdraw it at any time.

To exercise these rights, write to us at contact@brazilvip.com. We may ask you to provide proof of identity. We respond within one month.

If you believe your rights have not been respected, you may file a complaint with Brazil’s National Data Protection Authority (ANPD). If you reside in the European Union, you may also contact the data protection authority in your country of residence.

8.Cookies

On your first visit, a banner lets you accept, reject or customize non-essential cookies. You can change your choices at any time using the “Manage cookies” link at the bottom of the page.

• Necessary cookies: essential for the website to function and for form security. They do not require your consent.
• Analytics cookies (Google Analytics): help us understand how the website is used. They are set only with your consent.
• Advertising cookies (Google Ads): allow us to measure the effectiveness of our ads and show you relevant advertising on other websites. They are set only with your consent.
• Third-party content (videos, maps, reviews): may set their publisher’s own cookies, only with your consent.

9.Security

We implement appropriate technical and organizational measures to protect your data: encrypted connection (HTTPS), access limited to those who need it, and secure transmission of payment data, which is used only to pay for the services booked.

10.Minors

Data relating to children traveling with their families is provided by their parents or legal guardians and used solely to organize the trip.

11.Changes

This policy may be updated, in particular if regulations or our tools change. The date of the last update appears at the top of the page.